Foundational asset management thought
Foundational thought and direction support is designed to support asset owners structure and implement strategic asset management programs. Advisory on this front covered asset management practice planning, service ecosystem structuring, commercial analysis & asset lifecycle cost modelling, organizational structuring & resourcing strategies, SOPs and aspects related to reporting & performance management.

Operational stabilization and ongoing operations advisory
Advisory on this front has included support through construction, testing & commissioning stage works, technical audits and condition surveys, transition and handover management, preparation of bid documents for selection of service providers, procurement process management, advisory on CAFM strategy and implementation, and training support. This advisory area also encompasses design review from the FM perspective, preparation of asset registers, FM contract process documents, fit-out and tenant handbooks, lifecycle analysis and risk reports.

A Saudi Arabian corporation which owns prestigious developments was advised on facility management and asset management best practice for a tall building megaproject.

A major operator in the education sector in Saudi Arabia for whose portfolios of schools, advice was provided on FM operations strategic concept and model, design reviews against FM requirements, FM planning and program development, review of as-built drawings and O&M manuals development.

A Saudi Arabian real estate investment corporation with a wide portfolio across asset classes for who advisory was provided for start-up and establishment of their asset management practice, and support for stabilization, initial implementation and post-stabilization processes related to ongoing operations.

The Sharjah portfolio of a major UAE bank supported with managing the service provider procurement process from preparation of RFP  through analysis & evaluation to recommendation of service providers, monitoring transition management, verifying and taking over all documentation and supporting the handover of the site to FM after agreeing on snag lists.

A major Saudi Arabian real estate development corporation advised on design review for facility management and property management aspects, operational brief development and complete lifecycle costing for their industrial city megaproject.

An airport management company in Oman who were supported with review of critical documentation relating to service provider appointment, including review of general and special conditions of contract, technical documents, SLAs and KPIs, followed by evaluation of received tenders and providing bid evaluation criteria guidelines.

The municipal corporation of a Saudi city, supported with review of tender documents, conducting technical audit on site for assessing service delivery for a major city project and prepared fit-out documents. 

A UAE-based real estate investment trust (REIT), for who on-site assessment of performance on MEP equipment, including chillers, chilled water pumps and building management system was conducted.

I have advised service providers on getting the right sense of direction to capture maximum market-share, including business strategy, operational strategy, quality approaches, and standard operating procedures. Also, through a strategic partnership, I have been able to support service providers with building a strategy for positioning, differentiation, market segmentation and developing strong approaches for business development and marketing / brand direction-setting. I have also helped service providers build the right ecosystem for service delivery through resourcing and training support on diverse aspects related to business strategy and operational delivery.

Cleaning services company in the UAE advised and guided through best practice implementation for their major contract at a large airport, with classroom and field training on service delivery, technical services management, management practices and compliance

Complete support for set-up and business stabilization of an FM services corporation in Kuwait, including start up and establishment advisory, business modelling and business plan stabilization and oversight of initial and post-stabilization operations implementation.

Conducted operations and business development best practice training for a leading FM services corporation in Abu Dhabi, UAE.